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Yoga East Terms of Use: Policies for Registration, Returns and Refunds, and Privacy

We have made no changes in our Terms of Use or Privacy Policy.
If you are accessing our website from outside the United States, note that our policies may differ from those of your country.

Yoga East Policy for Payment and Registration
A $50 fee will be charged for returned checks.

No refunds, credits or exchanges will be given. Make sure you can use your class option before you make your purchase. We will not give refunds, partial refunds, credits or exchanges for classes you have missed.  

Intro cards have an expiration date. No extensions or pauses will be granted.  We do not give extensions or pauses for any reason, including vacation pauses, except in cases of medical or family emergency. Students with serious medical conditions attend yoga classes every day. There are very few medical reasons to stop attending classes. In the event you are transferred out of town by your employer, we will refund the unused portion of your membership or class card. 

Reservations for classes and workshops are only made by payment in advance.  You can register online or register in person at one of the studios prior to the event. We do not guarantee a spot will be available for drop-in students. Do not phone the studio and ask to be put on "the list". We only keep a roster of students who have paid to register.

Class cards and passes may not be shared. Each student must have an individual class card or membership.  You may not allow others to use classes on your card or membership.


Be on time to class. Come early if you need to register, redeem a voucher or gift card or change clothes, or if traffic is heavy.  Teachers set their own policy on locking doors when class begins and admitting latecomers.  It is not helpful to phone the studio if you are caught in traffic. Our teachers are busy registering students or preparing for class. 

Workshop refunds, credits or exchanges: Make sure you can attend all the sessions before you make your workshop purchase.  We cannot give partial refunds if you miss part of a workshop.  We will not give credits or exchanges for sessions you miss.  Find someone to take your spot if you have to cancel. Space is limited for all workshops and there is often a wait list.  If a workshop is wait-listed and you fail to show up, we will not give a refund because you took a spot someone else could have taken.  If an emergency requires your cancellation and you notify us at least 48 in advance of the workshop, we will refund your tuition deducting a $25 administrative fee. 

Your spot in a workshop can only be reserved by payment. Registration is only accepted with payment online or at one of the studios prior to the event. We do not guarantee a spot will be available for drop-in students. Do not ask one of the teachers to put you on "the list". We only keep a roster of students who have paid to register.

Be early to the workshop! The studio opens 30 minutes before start time so you can register, set up your props or change clothes. Arriving late is disrespectful to the teacher and the other students who arrived on time. Double-check the studio location, plan your route and check traffic.

Use of Vouchers
Groupon, Living Social and Amazon Local - Terms of Use

Yoga East stopped offering Groupons on December 31, 2016. All Groupons are now expired, but we will still honor it for the price you paid toward purchase of another class option of greater value. 

Groupon Rules:
One per person. Cannot be shared. For NEW students only.
Students who have not been to Yoga East in six months AND have never used a Groupon before may use ONE. 
You cannot redeem a second Groupon even if you received it as a gift. Give it to someone who has never used one.
You cannot redeem a second Groupon no matter how long it has been since you attended class here. 

To redeem your Groupon: phone the office at 502-585-9642 to redeem your Groupon before you attend a class. Teachers do not have the ability to redeem it at the studio.

Yoga East Privacy Policy

This privacy policy discloses the privacy practices for Yoga East, Inc. This privacy policy applies solely to information collected by this web site or at Yoga East studios from your registration form. It will notify you of the following:

www.yogeast.org is our website. It collects personally identifiable information from you in order for you to register for classes and be on our email list. We do not use the information for any other purposes and we do not share information.  Yoga East partners with Mindbodyonline for registration, purchases, and payment processing.  Mindbodyonline (MBO) collects credit card information from you, and this information, including your account number, is not saved locally in an identifiable form. No one at Yoga East, including teachers, staff and management have access to your personal financial information such as credit card account numbers.

You may access your own account on MBO and review, correct, change or delete your information. 

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to maintain your account.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 502-585-9642 or via email on the Contact Us page.