No refunds, credits or exchanges will be given. Make sure you can use your class option before you make your purchase. We will not give refunds, partial refunds, credits or exchanges for classes you have missed.
Intro cards have an expiration date. No extensions or pauses will be granted. We do not give extensions or pauses for any reason, including vacation pauses, except in cases of medical or family emergency. Students with serious medical conditions attend yoga classes every day. There are very few medical reasons to stop attending classes. In the event you are transferred out of town by your employer, we will refund the unused portion of your membership or class card.
Reservations for classes and workshops are only made by payment in advance. You can register online or register in person at one of the studios prior to the event. We do not guarantee a spot will be available for drop-in students. Do not phone the studio and ask to be put on "the list". We only keep a roster of students who have paid to register.
Class cards and passes may not be shared. Each student must have an individual class card or membership. You may not allow others to use classes on your card or membership.
Be on time to class. Come early if you need to register, redeem a voucher or gift card or change clothes, or if traffic is heavy. Teachers set their own policy on locking doors when class begins and admitting latecomers. It is not helpful to phone the studio if you are caught in traffic. Our teachers are busy registering students or preparing for class.
Workshop refunds, credits or exchanges: Make sure you can attend all the sessions before you make your workshop purchase. We cannot give partial refunds if you miss part of a workshop. We will not give credits or exchanges for sessions you miss. Find someone to take your spot if you have to cancel. Space is limited for all workshops and there is often a wait list. If a workshop is wait-listed and you fail to show up, we will not give a refund because you took a spot someone else could have taken. If an emergency requires your cancellation and you notify us at least 48 in advance of the workshop, we will refund your tuition deducting a $25 administrative fee.
Your spot in a workshop can only be reserved by payment. Registration is only accepted with payment online or at one of the studios prior to the event. We do not guarantee a spot will be available for drop-in students. Do not ask one of the teachers to put you on "the list". We only keep a roster of students who have paid to register.
Be early to the workshop! The studio opens 30 minutes before start time so you can register, set up your props or change clothes. Arriving late is disrespectful to the teacher and the other students who arrived on time. Double-check the studio location, plan your route and check traffic.
Yoga East stopped offering Groupons on December 31, 2016. All Groupons are now expired, but we will still honor it for the price you paid toward purchase of another class option of greater value.
One per person. Cannot be shared. For NEW students only.
Students who have not been to Yoga East in six months AND have never used a Groupon before may use ONE.
You cannot redeem a second Groupon even if you received it as a gift. Give it to someone who has never used one.
You cannot redeem a second Groupon no matter how long it has been since you attended class here.
To redeem your Groupon: phone the office at 502-585-9642 to redeem your Groupon before you attend a class. Teachers do not have the ability to redeem it at the studio.